Job Description: Registered Manager
Company: Double EM Services Ltd.
Location: Northampton
Reports To: Managing Director
Direct Reports: All Staff
Double EM Services Ltd is seeking an experienced and dynamic Registered Manager to lead and develop a new domiciliary service focused on providing high-quality companionship, personal and dementia care for adults aged 65 and above. This exciting opportunity is perfect for a dedicated professional who is passionate about delivering excellent home care and has a strong commercial acumen to drive business growth.
Key Responsibilities:
Leadership and Management:
o Lead, manage, and coordinate Domiciliary Care Support Workers across all service areas.
o Promote a culture of excellence and continuous improvement, ensuring that all care delivery meets the highest standards.
o Conduct regular staff supervisions, appraisals, and team meetings to maintain a motivated and well-trained workforce.
Business Development:
o Develop and implement strategies to grow the business, including identifying new opportunities, building partnerships, and expanding the client base.
o Monitor and analyze market trends to align services with market demand and maximize profitability.
o Ensure the service maintains a good CQC rating and meets all regulatory requirements.
Office Administration:
o Oversee daily operations, including managing budgets, rotas, care plans, and maintaining accurate records.
o Implement effective office systems to ensure consistency and efficiency across all aspects of service delivery.
Compliance and Quality Assurance:
o Ensure full compliance with company policies, procedures, and regulatory standards, particularly CQC requirements.
o Conduct regular audits and implement corrective actions as needed to maintain service quality.
Training and Development:
o Identify training needs and develop, coordinate, and deliver training programs for staff to maintain high standards of care.
o Mentor and support team members to foster professional growth and development.
Crisis Management:
o Manage and respond to emergencies promptly and effectively, ensuring the safety and well-being of all individuals under care.
Health and Safety:
o Ensure that all health and safety policies are adhered to, promoting a safe working environment for staff and clients.
Candidate Requirements:
o Minimum of 5 years of experience in domiciliary care management.
o Minimum of 5 years of experience as a Registered Manager.
o Demonstrated ability to drive business growth and maintain a good CQC rating.
o Strong leadership, communication, and organizational skills.
o Comprehensive understanding of compliance, regulatory standards, and CQC inspections.
o Ability to develop and deliver effective training sessions.
o NVQ Level 5 in Leadership & Management in Health and Social Care or equivalent.
o Strong interpersonal abilities and a passion for dementia care.
o Proficient in computer literacy (email, Excel spreadsheets, and Word documents).
o Full right to work in the UK.
o Full driving license.