36000.00 PA 9 months ago
Registered Manager
  • Northampton
Job Description

Job Description: Registered Manager

Company: Double EM Services Ltd.  

Location: Northampton 

Reports To: Managing Director  

Direct Reports: All Staff 

 

Double EM Services Ltd is seeking an experienced and dynamic Registered Manager to lead and develop a new domiciliary service focused on providing high-quality companionship, personal and dementia care for adults aged 65 and above. This exciting opportunity is perfect for a dedicated professional who is passionate about delivering excellent home care and has a strong commercial acumen to drive business growth.

 

Key Responsibilities:

Leadership and Management: 

o   Lead, manage, and coordinate Domiciliary Care Support Workers across all service areas.

o   Promote a culture of excellence and continuous improvement, ensuring that all care delivery meets the highest standards.

o   Conduct regular staff supervisions, appraisals, and team meetings to maintain a motivated and well-trained workforce.

  

Business Development: 

o   Develop and implement strategies to grow the business, including identifying new opportunities, building partnerships, and expanding the client base.

o   Monitor and analyze market trends to align services with market demand and maximize profitability.

o   Ensure the service maintains a good CQC rating and meets all regulatory requirements.

  

Office Administration: 

o   Oversee daily operations, including managing budgets, rotas, care plans, and maintaining accurate records.

o   Implement effective office systems to ensure consistency and efficiency across all aspects of service delivery.

 

Compliance and Quality Assurance: 

o   Ensure full compliance with company policies, procedures, and regulatory standards, particularly CQC requirements.

o   Conduct regular audits and implement corrective actions as needed to maintain service quality.

 

Training and Development: 

o   Identify training needs and develop, coordinate, and deliver training programs for staff to maintain high standards of care.

o   Mentor and support team members to foster professional growth and development.

 

Crisis Management: 

o   Manage and respond to emergencies promptly and effectively, ensuring the safety and well-being of all individuals under care.

  

Health and Safety:

o   Ensure that all health and safety policies are adhered to, promoting a safe working environment for staff and clients.

 

Candidate Requirements:

 

o   Minimum of 5 years of experience in domiciliary care management.

o   Minimum of 5 years of experience as a Registered Manager.

o   Demonstrated ability to drive business growth and maintain a good CQC rating.

o   Strong leadership, communication, and organizational skills.

o   Comprehensive understanding of compliance, regulatory standards, and CQC inspections.

o   Ability to develop and deliver effective training sessions.

o   NVQ Level 5 in Leadership & Management in Health and Social Care or equivalent.

o   Strong interpersonal abilities and a passion for dementia care.

o   Proficient in computer literacy (email, Excel spreadsheets, and Word documents).

o   Full right to work in the UK.

o   Full driving license.